Privacy Policy

1. Introduction

Welcome to Cravings Cafe. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online ordering system, or book a table.

2. Information We Collect

We collect information that you personally provide to us, including your name, email address, phone number, delivery address, and payment details when you place an order or make a table reservation on our platform.

3. How We Use Your Information

• 3.1. To process and fulfill your online food orders and manage your table reservations efficiently.
• 3.2. To send you order confirmations, booking updates, and essential administrative notifications.
• 3.3. To improve our website performance, customer service, and overall dining experience.

4. Cookies and Tracking Technologies

• 4.1. We use cookies to enhance your browsing experience, remember your preferences, and keep track of your shopping cart items.
• 4.2. You can choose to disable cookies through your individual browser settings, though some features of the site may not function properly.
• 4.3. Third-party analytics tools may be used to analyze website traffic and user behavior patterns.

5. Data Sharing and Disclosure

• 5.1. Service Providers: We may share your data with trusted third-party vendors, such as delivery partners and payment gateways, to complete your transactions.
• 5.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• 5.3. No Sale of Data: Cravings Cafe does not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement commercially reasonable security measures, including SSL encryption, to maintain the safety of your personal data. However, please note that no method of transmission over the internet is 100% secure.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal, accounting, or reporting obligations.

8. Your Data Protection Rights

Depending on your location, you have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact our support team directly.

9. Third-Party Links

Our website may contain links to external sites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any updates will be effective immediately upon posting the revised policy on this page with a new "Last Updated" date.